Privacy Policy
At Debt Resolve, we are committed to maintaining the trust and confidence of our customers. We prioritize the security of your personal information and adhere to the highest standards of data privacy. This Privacy Policy outlines how we collect, use, and protect your data.
1. Collection of Personal Information
When you register with Debt Resolve, request a consultation, or fill out any of our forms, we may collect personally identifiable information, including:
- Name
- Email Address
- Phone Number
- Address
- Financial Details relevant to debt settlement
By providing your contact details, you agree to receive communication from Debt Resolve via phone, email, or SMS regarding your debt settlement process, even if your number is registered under the Do Not Disturb (DND) list. If you prefer an alternative mode of communication, please inform us in writing or contact our support team.
2. Use of Collected Data
We use your personal information to:
- Provide our debt settlement and resolution services
- Contact you regarding your case progress
- Improve customer experience through feedback and surveys
- Prevent fraudulent activities and ensure compliance with legal requirements
- Offer personalized financial solutions based on your history and preferences
If you do not wish to receive promotional communication, you may opt out by emailing us at info@debtresolve.in.
3. Data Security & Protection
We implement stringent security measures to safeguard your personal and financial information against unauthorized access, misuse, or disclosure. Our website uses secure encryption protocols to protect sensitive data, ensuring confidentiality and integrity.
4. Cookies and Tracking Technologies
Debt Resolve uses cookies to enhance user experience and track website analytics. These cookies do not store personal information but help us understand user behavior to improve our services. You can disable cookies through your browser settings if you prefer.
5. Sharing of Information
We may share your information with:
- Financial institutions and lenders for negotiation and settlement purposes
- Regulatory authorities when required by law
- Third-party service providers for operational support (e.g., payment processing, fraud prevention)
We do not sell, trade, or rent your personal data to third parties for marketing purposes.
6. Compliance with Legal Frameworks
We comply with data protection laws, including:
- Indian IT Act, 2000 and its amendments
- General Data Protection Regulation (GDPR) (for applicable users)
You have the right to request, modify, or delete your personal data by contacting us at info@debtresolve.in.
7. Third-Party Links
Our website may contain links to third-party websites. Debt Resolve is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of any linked websites before sharing personal information.
8. Opt-Out & Data Removal
You can opt out of promotional communication by:
- Emailing us at info@debtresolve.in
- Calling us at 8750398889
To request data deletion, please provide proof of identity for verification.
9. Grievance Redressal
For any privacy-related concerns or complaints, you can contact our Grievance Officer:
📞 Phone: 8750398889
✉️ Email: info@debtresolve.in
We will address all grievances in accordance with the Information Technology Act, 2000 and respond promptly to your concerns.
10. Policy Updates
Debt Resolve reserves the right to update this Privacy Policy at any time. We encourage you to review this page periodically to stay informed about any changes.
By using our services, you agree to this Privacy Policy and consent to the collection and use of your information as outlined above.
Last updated: March 2025